Frequently Asked Questions
Answers about livestream hosting, TV streaming, radio hosting, bandwidth usage, setup, viewer capacity, payments, support and streaming infrastructure.
StreamKeys provides TV livestream hosting, online TV setup, radio streaming, internet radio hosting, livestream infrastructure, encoder setup, streaming support and media hosting solutions for broadcasters worldwide.
Yes. We support television livestreaming, online TV channels, FM radio streaming, internet radio hosting and 24/7 broadcasting services.
No. We help clients set up encoders, stream keys, livestream software, OBS settings and broadcasting workflows.
We work with broadcasters in Kenya, East Africa and worldwide.
We provide 24/7 technical support through WhatsApp, calls and direct assistance.
Bandwidth usage depends on viewer count, bitrate, stream duration and stream quality settings.
We recommend 1080p streaming at around 1Mbps to 1.5Mbps for balanced quality and optimized bandwidth usage.
High bitrate settings such as 4Mbps or 5Mbps can rapidly deplete your allocated monthly bandwidth.
Yes. We assist with OBS Studio setup, bitrate tuning, stream optimization and livestream troubleshooting.
Viewer capacity depends on the hosting plan selected. Different plans support different concurrent viewer ranges.
Yes. Hosting plans can be upgraded anytime depending on your growth and traffic requirements.
Yes. We provide custom quotes for TV stations, radio stations, churches, events and large broadcasters.
Yes. We handle full livestream setup including streaming servers, player integration and encoder configuration.
Yes. We also assist media brands with website integration and livestream embedding.
Yes. We provide embeddable livestream players for websites and media platforms.
Yes. Streams are compatible with smartphones, tablets, smart TVs and desktop devices.
Yes. We support continuous 24/7 TV and radio streaming services.
We primarily accept M-Pesa and other agreed payment methods.
No. Payments are non-refundable once setup or hosting allocation has been completed.
Deleted setups may require a fresh setup fee of Ksh 5,000 for restoration or redeployment.
Yes. We assist with bitrate optimization, encoder settings and network troubleshooting.
Yes. We can assist with branded livestream players, overlays and media presentation improvements.
Absolutely. We support churches, events, podcasts, conferences and independent broadcasters.
You can reach us through WhatsApp, phone call or email anytime.
Need Help Setting Up Your Stream?
Contact Enthelot Cloud for TV livestream hosting, radio streaming setup, encoder configuration and 24/7 streaming support.